About the role
The Community Engagement Coordinator helps strengthen DovaFM Digital Entertainment Group’s relationship with its listeners, communities, organisations and potential partners. You will assist with community outreach, events, campaigns, collaborations and engagement initiatives across DovaFM brands. This role is ideal for someone who enjoys communicating with people, developing relationships and finding new ways for a media organisation to become more involved with the community it serves.
What you will do
- Develop and maintain positive relationships with community groups, organisations and local stakeholders
- Identify opportunities for DovaFM to participate in community events, campaigns and initiatives
- Assist with organising community activations, competitions, promotions and events
- Contact organisations regarding potential collaborations and community opportunities
- Support listener engagement initiatives across digital and social platforms
- Help develop community-focused campaigns and promotional activities
- Coordinate with presenters, reporters, customer service and other DovaFM teams
- Assist with maintaining records of community contacts, organisations and engagement activities
- Gather community feedback and identify opportunities to improve audience engagement
- Represent DovaFM professionally when communicating with external organisations
- Assist with promotional material, event information and community announcements
- Escalate partnership, sponsorship or commercial opportunities to the appropriate team
What we are looking for
- Strong written and verbal communication skills
- Friendly, confident and professional when communicating with others
- Comfortable contacting organisations and introducing DovaFM
- Strong interpersonal and relationship-building skills
- Organised and able to manage multiple conversations or activities
- Reliable and able to work independently in a remote environment
- Good judgement when representing an organisation publicly
- Comfortable using digital communication and collaboration platforms
- An interest in media, radio, events or community engagement
- Initiative and willingness to identify new opportunities
- Active Discord account
- Previous community engagement, volunteering, events, customer service, marketing or media experience is helpful but not required.
What we offer
- Practical experience in community engagement and stakeholder relations
- Develop professional communication, networking and relationship-management skills
- Gain experience communicating with community organisations and external stakeholders
- Build experience planning and supporting community events and promotional activities
- Learn how media organisations develop relationships with their audiences and communities
- Gain experience developing community campaigns and engagement initiatives
- Work collaboratively with DovaFM teams across multiple brands and departments
- Build administrative, organisational and project coordination skills
- Gain experience representing a professional media and entertainment organisation
- Opportunities to contribute ideas for new community initiatives and campaigns
- Flexible remote scheduling around work, study and other commitments
- Receive a reference or statement of service following satisfactory participation
- Potential progression into partnerships, events, marketing, communications or team leadership roles